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Appointments

How to make an appointment

You can contact us at the consulting rooms which are staffed from 9.00am to 5.00pm, Monday to Friday (except public holidays). You can also contact us by e-mail. We aim to respond to your query before the end of the next working day. Please note however, that our Doctors are not able to offer e-mail consultations.

As this is a Specialist Medical Practice, patients are required to discuss their illness with their General Practitioner or other referring practitioner who will determine if a referral to one of the Doctors at Respiratory West is required.

Our contact details for all appointments and general enquiries are:

Location:
Suite 1/178 Cambridge St
Wembley 6014

Postal address:
PO Box 1382, West Leederville, 6901
Phone 08 9442 3900
Fax 08 9382 8946

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Fees

Fees are set up by the individual doctors, they depend on the service being provided and may vary when you see the doctor. The Doctor's fees will be detailed in a letter that is sent to you once you make an appointment. This will state the likely cost and the maximum you would be asked to pay. If you have any queries regarding the fees please contact our reception.

Full payment of fees is required on the day of your appointment. Payment methods include cash, cheque, EFTPOS or credit card (Mastercard and Visa only). You will be entitled to a rebate from Medicare following payment of your account, which can be claimed immediately. For your convenience there is a Medicare office within close proximity to our rooms. (Medicare)

If you are unable to afford the costs of seeing our Doctors please ask your Doctor to refer you to the Respiratory Service at your local hospital. These are teaching hospitals where our Doctors visit occasionally however there is no guarantee that you will be seen by a Respiratory West Doctor.

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What to bring

On the day of your appointment bring any current and old x-rays and a list of your current medications. If you are taking any inhalers, also bring them with you.

You will need to bring a current referral letter, unless one has already been sent. Referrals are the responsibility of the patient, therefore it is up to you to ensure your referral is current and valid. It is a Medicare requirement that you have a valid referral to ensure you receive your entitled refund. If you do not have a current referral your Medicare rebate will be drastically reduced.

  • Sleep studies: If you are coming for a sleep study, you should bring any treatment devices that you may be using such as CPAP equipment including all accessories, or any oral appliances you may be using. Your Medicare card and credit card. Please also bring your list of medications you are currently taking and if you have difficulty remembering or understanding instructions, please bring your partner or carer.

  • Lung function tests: If you are having lung function testing, we ask that you avoid having your reliever (Ventolin, Asmol) for 6 hours prior and your long acting reliever (Oxis, Serevent, Seretide, Symbicort) for 12 hours prior. You should continue with all other medications.

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Cancellation policy

If you cannot attend an appointment you need to notify us at least 24 hours before. This enables us to provide an appointment to another patient. If you cancel less than 24 hours in advance or do not attend your scheduled appointment, a $110.00 cancellation fee will apply. This fee is not refunded by Medicare.

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FAQ

How long will I be there?

You will usually be seen within 15 minutes of your appointment time. Please arrive 5 minutes before your scheduled appointment time to enable us to collect your details. Occasionally our Doctors may be delayed because of emergencies, or other patients who arrive late to their scheduled appointment. Appointments will generally be between 10-45 minutes long but it is safest to allow about one hour of your time.

What will happen?

On arrival our reception staff will meet you and obtain any required information from you. They will then let the Doctor know that you have arrived. On some occasions you will be asked to have a breathing test before you see the Doctor. The Doctor will then see you and organise any other tests which may be required. It is usual that you will need to return for a follow-up visit to discuss the results of these tests and treatments.

Will Medicare pay part of the costs?

Medicare will refund a portion of your account if you hold a current referral. If your referral is not valid, Medicare will only pay a small proportion of your rebate. Following full payment of your account at the time of your appointment, we will issue you with a receipt which you can use to obtain your refund from Medicare. You can find the closest Medicare offices and opening times by following the link below:
Medicare

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Cambridge
Specialist Centre

1/178 Cambridge St
Wembley WA 6014
P: 08 9442 3900
F: 08 9382 8946
E: Send us an e-mail


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